Purpose
As the name suggests, the Messages feature enables exchange of messages, both internally and externally with service user's family, if they are already part of Sekoia.
Messages can be accessed both on the Sekoia App and via the Administration.
Potential Use
For Staff: The Messages do not include: direct messaging, notifications or picture sharing etc. It is simply used more as a shared Notice Board for staff.
For Families: It works as a great communication tool to coordinate visits, general well-being updates, their relatives' requirements and preferences. Families are notified via e-mail when a message is added to the thread.
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